Terms & Conditions
Effective Date: April 2025
Last Updated: June 2025
Welcome to MEMPHYS™ PURE Artesian Water, operated by Memphus Beverage Co., LLC (“we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website, www.memphyswater.com (“Site”), and your purchase or use of any products or services from MEMPHYS™.
By accessing our Site or purchasing from us, you agree to be bound by these Terms. If you do not agree, you must not use the Site or our services.
1. Authorized Use
The Site is provided for lawful personal and informational use only. You agree not to:
-
Use the Site for any illegal or unauthorized purpose
-
Attempt to interfere with or compromise the integrity or security of the Site
-
Scrape, copy, modify, or distribute any content without our prior written consent
2. Intellectual Property
All content on this Site—including but not limited to text, artwork, graphics, logos, videos, product designs, packaging, and trademarks—is the exclusive property of Memphus Beverage Co., LLC, protected by U.S. and international intellectual property laws.
You may not reproduce, republish, transmit, distribute, or commercially exploit any content without express written permission. All rights not expressly granted are reserved.
3. Product Availability & Accuracy
We strive to provide accurate, up-to-date product descriptions, pricing, and availability. However, we reserve the right to:
-
Modify product details, ingredients, labels, or pricing without prior notice
-
Discontinue or limit the availability of any product at our sole discretion
-
Cancel or refuse any order placed due to pricing or inventory errors
4. Email Communications
By subscribing to our newsletter or placing an order, you agree to receive marketing and transactional emails from us.
-
You may unsubscribe at any time by using the link in the email
-
We will not sell or share your email address without your consent (see our [Privacy Policy])
5. Third-Party Links
This Site may include links to third-party websites or services not owned or controlled by us. We assume no responsibility or liability for the content, privacy practices, or policies of those third parties. Use them at your own risk.
6. Limitation of Liability
To the maximum extent permitted by law, Memphus Beverage Co., LLC, its officers, affiliates, and partners shall not be liable for any damages, including but not limited to:
-
Direct, indirect, incidental, punitive, or consequential damages
-
Damages arising from your use or inability to use the Site or products
-
Errors, omissions, interruptions, delays, or loss of data
Use of this Site and our products is at your own risk and provided “as is” without warranties of any kind.
7. Indemnification
You agree to indemnify, defend, and hold harmless Memphus Beverage Co., LLC from any claims, liabilities, damages, and expenses (including attorney fees) arising out of:
-
Your breach of these Terms
-
Your misuse of the Site or our products
-
Your violation of any law or third-party rights
8. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law rules.
Any dispute, claim, or controversy arising out of or relating to your use of our Site or products shall be resolved exclusively in the state or federal courts located in Shelby County, Tennessee. You agree to waive any objection to such jurisdiction or venue.
9. Force Majeure
We are not liable for any delay or failure in performance due to events outside of our reasonable control, including but not limited to acts of God, labor strikes, natural disasters, pandemics, supply chain disruptions, or internet failures.
10. Changes to Terms
We reserve the right to update these Terms at any time. Changes become effective immediately upon posting to this page. Continued use of the Site or our services constitutes your acceptance of any revised Terms.
11. Contact Us
For questions about these Terms, contact:
Memphus Beverage Co., LLC
📧 Email: [info@memphuswater.com]
Shipping Policy
We currently ship within the United States only.
-
Flat Rate Shipping: $17 per case (24-pack of 16 oz cans)
-
Processing Time: 1–3 business days
-
Estimated Delivery: 2–6 business days depending on destination
-
Tracking: Provided via email once your order ships
Shipping times are estimates only and not guaranteed. Delays due to carriers or external circumstances are not our responsibility once the order has left our facility.
Return & Refund Policy
Due to the consumable nature of our product, we do not accept returns on opened or used items.
If your order arrives damaged, incorrect, or defective, notify us within 7 calendar days of delivery. Include your order number and supporting photos. We will replace the item(s) or issue a refund at our sole discretion.
Submit claims to:
📧 [info@memphuswater.com]
Thank you for choosing MEMPHYS™ – Royal by Nature.
All policies are designed to uphold the integrity of our brand, the safety of our product, and the satisfaction of our customers.